How Dormand Works With You
Dormand sits at the intersection of strategy, culture and execution. The work shifts depending on what the business needs: strategic thinking partner, facilitator, trainer, or hands-on support inside the business. Most clients need a combination of all three at different points.
Strategy and Commercial Performance
Working with leaders to find clarity on direction, priorities and decisions. This includes business planning and advisory, brand positioning, customer value proposition, customer experience strategy, change management and workshop facilitation.
Services include:
- Vision, purpose and business strategy
- Business planning
- Customer experience and customer value proposition
- Positioning and brand strategy.
- Change management and organisational design.
- Workshop facilitation and offsites
Culture and Leadership
Building the conditions for people to do their best work. This covers everything from leadership capability and team alignment through to employee experience, internal communications and management training.
Services include:
- Leadership and management training
- Psychological safety and team alignment
- Employee Value Proposition and EVP development
- Employee engagement programmes
- Internal communications and change
- Career frameworks, KPI setting and recognition programmes
- Mentoring and coaching for leaders and founders
Capability and Fractional Support
When a business needs extra capacity at a senior level, Dormand provides fractional support across MD, Chief of Staff and CMO functions. This includes assembling and leading project teams when the brief needs more than one person. It also covers advisory board facilitation, pitch and RFP process management, and executive consulting.
Services include:
- Fractional MD, Chief of Staff or CMO
- Project team assembly and leadership
- Advisory board facilitation and chair
- RFP and pitch process management
- Executive advisory and sounding board
Mentoring and Coaching
Jules has mentored hundreds of leaders across all levels—from interns to CEOs. This includes six years with Mentor Walks and two years with The Marketing Academy, guiding emerging and senior leaders through transformative career growth. Whether you need structured mentoring, executive coaching, or leadership development, Dormand provides tailored guidance to unlock full potential.
When a project needs more than Jules, she brings in the right people. A trusted group of senior specialists, including creatives, CX and data strategists, and project managers. Sourced, curated and managed through Dormand. Senior expertise, without the ongoing overhead.
Ways to Engage
Dormand works flexibly depending on what makes sense for the business.
One-off
Projects
A defined scope, a clear outcome. Good for strategy work, facilitation, workshops and diagnostics.
Ongoing Advisory
A regular, trusted relationship. Good for leaders who want a sounding board and thinking partner over time.
Embedded & Fractional Support
Working inside the business, one or more days a week. Good for businesses navigating change or needing senior capacity without the overhead.
Mentoring
Structured mentoring for leaders, founders and emerging executives, built on the Dormand Mentor Framework: Clarity, Connection, Courage, Commerciality. Programmes are tailored and ongoing. One-off sessions also available.
Not Sure Where
to Start?
Most conversations begin with a simple question about what is going on in the business. Get in touch and take it from there.